Privacy Policy

Effective Date: June 29, 2025
Website: www.vapourlounge.ca
Contact: (416) 322-6262 | Email: vapourloungetoronto@gmail.com

1. Overview

At Vapour Lounge, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you visit our website or purchase products from us.

By using our website, you consent to the practices described in this policy.

2. What Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and shipping/billing address.
• Order Information: Products purchased, payment details (processed via third-party providers), and order history.
• Account Data (if applicable): Login credentials, preferences (if account creation is enabled in future).
• Technical Data: IP address, browser type, device information, cookies, and browsing behavior.

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Deliver products to your address
• Send order confirmations, updates, and receipts
• Provide customer support
• Communicate promotions, product updates, or newsletters (only if you opt in)
• Maintain website functionality and improve user experience
• Comply with legal and regulatory requirements (e.g. age verification, tax laws)

4. Age Restriction

Our services are intended only for individuals 19 years of age or older. We do not knowingly collect personal information from anyone under 19. Age verification measures are in place during purchase.

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties:

• Lightspeed: Our payment processor and e-commerce platform
• Delivery personnel: For fulfillment and shipping of your orders
• Legal or regulatory authorities: When required to comply with applicable laws

All third-party partners are required to adhere to strict privacy and security standards.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve your browsing experience
• Analyze traffic and site performance
• Enable certain features (e.g., remembering your cart)

You may choose to disable cookies in your browser settings, but this may affect functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against loss, theft, unauthorized access, or misuse. These include secure server technologies, access controls, and encryption provided through trusted partners like Lightspeed.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for marketing communications at any time
• Request deletion of your data (subject to legal obligations)

To exercise any of these rights, contact us at vapourloungetoronto@gmail.com.

9. Retention of Information

We retain your personal data only as long as necessary to:

• Fulfill the purposes for which it was collected
• Meet legal, accounting, or regulatory requirements

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the website after changes indicates your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

📧 vapourloungetoronto@gmail.com
📞 (416) 322-6262
🌐 www.vapourlounge.ca